Privacy Policy

Effective Date: October 27, 2025
Last Reviewed: October 27, 2025

CityJoy (“we,” “us,” “our”) is a registered 501(c)(3) nonprofit organization based in Minnesota, United States of America.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights related to your personal information.

By using our website, https://www.cityjoy.org (the “Website”), you agree to the terms of this policy. If you do not agree, please do not use our Website.

1. Information We Collect

We collect information in the following ways:

  • When you make a donation, sign up for updates, or fill out a form on our Website.

  • Automatically, through cookies and analytics tools when you browse our site.

Categories of information we may collect include:

Category & Examples

  • Identifying Information (Examples: Name, email address, mailing address, phone number).

  • Internet Activity (Examples: IP address, browser type, device information, pages visited, referring website).

  • Donation Information (Examples: Donation amount, giving history, limited transaction details processed securely by Bloomerang).

We do not store or have access to full payment details such as credit card or bank account numbers. All donations are processed securely through our third-party processor, Bloomerang, which complies with PCI DSS payment security standards.

2. How We Use Your Information

We use the information we collect to:

  • Process and acknowledge donations

  • Communicate updates, event invitations, and opportunities to get involved

  • Respond to your questions or requests

  • Maintain accurate donor and supporter records

  • Improve our Website and outreach efforts

  • Protect against fraud or misuse

  • Comply with legal and financial obligations

We do not sell, rent, or trade your personal information.

3. When We Share Information

We may share limited information with:

  • Service providers (such as Squarespace and Bloomerang) who help operate our Website and donation systems, under strict confidentiality and data protection agreements.

  • Law enforcement or regulatory authorities, if required by law or necessary to protect our rights and property.

We do not share your personal data for marketing by other organizations.

4. Cookies

Cookies are small data files stored on your browser that help improve your experience.
Our Website, hosted on Squarespace, uses cookies to:

  • Improve site performance and navigation

  • Understand how visitors use our site

  • Remember preferences and settings

  • Support analytics and embedded media

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly if you do.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and maintain accurate donor and financial records.
When information is no longer needed, it is securely deleted or anonymized.

6. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your information.
Data transmitted through our Website is encrypted using Secure Socket Layer (SSL) technology.
Squarespace and Bloomerang each maintain their own security and compliance programs to protect information within their systems.

If we experience a data breach involving your personal information, we will notify you in accordance with Minnesota Statutes § 325E.61 and applicable federal law.

7. International Data Transfers

Information collected through our Website may be transferred to and processed in countries other than where it was collected, including the United States.
We ensure such transfers comply with applicable data protection laws.

8. Analytics

We use Google Analytics to better understand how visitors use our site.
Google Analytics may collect your IP address and browsing data through cookies.

You can learn more about Google’s data practices at https://policies.google.com/privacy
and opt out by visiting https://tools.google.com/dlpage/gaoptout/.

9. Third-Party Services and External Links

We rely on trusted third-party providers to support our operations:

  • Squarespace – Website hosting and analytics

  • Bloomerang – Donation processing and donor relationship management

Each provider maintains its own privacy policy:

  • Squarespace: https://www.squarespace.com/privacy

  • Bloomerang: https://bloomerang.co/privacy-policy/

Our Website may also include links to other websites. We are not responsible for the privacy practices or content of those external sites.

Your use of linked websites is at your own risk.

10. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information

  • Request that we delete your personal information, where legally permissible

  • Opt out of receiving communications at any time

You can opt out of our emails by following the “unsubscribe” link in the message or contacting us directly.
We comply with the CAN-SPAM Act for email communications.

To make a data-related request, please contact us using the details below.

11. Children’s Privacy

Our Website is intended for a general audience and is not directed toward children under 18.
We do not knowingly collect personal information from anyone under 18 years old.
If we become aware that such information has been provided, we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
When updates are made, we will revise the “Effective Date” above.
If material changes are made, we will provide notice on our Website or via email (where appropriate).

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

CityJoy
Hello@CityJoy.org
https://www.cityjoy.org